📌 FAQ — Frequently Asked Questions
Are these jackets one-on-ones?
Yes. Our jackets are high-quality one-on-one replicas from verified suppliers. They come brand new with proper tags and packaging.
Do the jackets run small?
Yes, we recommend sizing up for a comfortable fit or if you plan to layer.
Is the fur real?
Default trims are high-quality faux fur. If you prefer 100% coyote fur, upgrade options are available.
How long do the jackets last?
With normal use, our jackets typically last 3+ years due to insulated down filling and durable construction.
How long is shipping?
Processing: 7–10 business days
Shipping varies by location, with full tracking provided once dispatched.
Will I have to pay duties?
Sometimes. Depending on your courier, duties are usually $0–$50, and many customers are not charged anything.
Is it safe to purchase from your website?
Yes. We are a registered business with secure payment processing. We have completed many successful orders through Etsy and in-person sales.
Do you accept returns?
All sales are final because items are sourced per order. If there is an issue with your product, contact us and we will assist.
Do you offer customizations?
Yes — color changes, fur upgrades, and model changes may be available depending on stock.
How can I reach you?
Through the website contact form or email. We respond as quickly as possible.